Privacy policy & license agreement

Please, read the terms of the following license agreement before using the CAPY Hotel App. Any use of the Application by you means unconditional full acceptance of its terms by you. You wouldn’t be authorized as the User of CAPY Hotel Application or get the right to use the Application if you do not accept the terms of the license agreement completely.

1. General Provisions

1.1. This License agreement for the CAPY Hotel Application (hereinafter – the License) sets out the terms of use of the CAPY Hotel Application, which is a commercial application. The CAPY Hotel APP is a cross-platform program for (hereinafter referred to as the Application), intended for use “as is”.

1.2. We are informing our visitors about the privacy policy set out below regarding the collection, use and disclosure of personal information, personal data of the Application Users.

1.3. If you decide to use the Application you automatically agree on privacy policy and its terms regarding the collection and use of the information in accordance with the established in this License. The personal information we collect is used to improve the performance of the Application. We will not use or share your personal information with anyone except as described in this License.

1.4. All the terms of privacy policy set out at CAPY Hotel Application have the same meaning as in Terms and conditions, unless otherwise defined in this License.

1.5. The User expresses his full and unconditional acceptance of all the terms of the License Agreement for the use of the Application by copying of the Application or installing it on it’s personal device or using the Application in any way.

1.6. It is permitted to use the Application only under the terms of this License. If the User does not accept the terms of the License in full, the User has no right to use the Application for any purpose. The use of the Application in violation (non-fulfillment) of any of the terms of the License is prohibited.

1.7. It is possible to use the Application in any other way or terms, not provided by the License, only on the basis of separate agreement with the Copyright Holder.

2. License rights

2.1. The exclusive right to the Application belongs to the Copyright Holder.

3. License

3.1. The Copyright Holder grants the User a non-transferable right to use the Application on the territory of all countries around the world on the terms of a simple (non-exclusive) license for free in following ways:

3.1.1. to use the Application for its intended functional purpose.

3.1.2. the User has the right to install the Application on an unlimited number of personal devices that will work with the License.

4. Updates / new versions of the Application

4.1. The Application may automatically download and install the renewals that are aimed at the improving of the Application and may take the form of patches, additional modules or completely new versions of the Application from time to time. The User is notified and agrees with the automatic updating of the Application, including the request, download and installation of the Application updated on the User’s device without any additional notifications.

4.2. This License applies to all subsequent updates and/or new versions of the Application. Installing of the update or new version of the Application means that the User accepts the terms of this License for the appropriate update / new versions of the Application, unless the update / installation of a new version of the Application is accompanied by another license agreement.

5. Limitation of the liability under the License

5.1. The Application is provided on the basis “as is”. The Copyright Holder and his counterparties don’t provide any guarantees regarding the error-free and uninterrupted operation of the Application, the compliance of the Application within the specific goals and expectations of the User and don’t provide any other guarantees not expressly specified in License as well.

5.2. The Copyright Holder and it’s counterparties are not responsible for any direct or indirect consequences of any use or inability to use of the Application and / or damage caused by the User and / or third parties as a result of any use or non-use of the Application to the maximum extent, permitted by applicable law. The specified disclaimer includes possible errors or malfunctions in the operation of the Application.

6. Collection and use of the information

6.1. Collection and use of the information. In order to make the best use of our Application, we may require you to provide us with the certain personally identifiable information, including but not limited to camera access to scan QR-code. The information we request will be stored by us and used as described in this License, containing the terms of the privacy policy. The Application uses other services that may collect information for your identification. The Link on the privacy policy of other service providers (third parties), using the application is:

  • Google Play Services
  • Firebase Crashlytics

6.2. Service providers. We may employ third party companies and individuals for:

  • improving of the performance of our Application;
  • presenting of the Application on our behalf;
  • provision of services related to the Application;
  • or in order to help us analyze how our Application is used;

6.3. Access to the information, belonging to the third parties. We inform the users of the Application that despite the fact that third parties have access to the personal information of the users, it happens solely for the purpose of achieving goals and objectives on behalf of us and subject to the strict confidentiality of the data received, in compliance with obligations to prevent disclosure and use of this information for any other purpose.

6.4. Log Data. We want to inform you that in order to avoid errors in the operation of the Application in the process of using Application, we collect and process data and information (through third-party products) on your phone, which are called Log Data. Log Data may include information such as – device’s IP address, device’s name, operating system version, application of the configuration, the time and date when the Application was run, and other statistics.

6.5. Cookies. Cookies are small data files that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored in your device’s internal memory. This Application does not explicitly use these cookies. However, the Application may use third-party storage code that uses cookies to collect information and improve its services. You have the option to accept or decline these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use certain parts of the Application.

6.6. Camera. This Application requests access to your device’s camera to scan a QR-code with a link to the License. This Application does not use access to your photo on your device, does not collect photos, does not store or send anywhere outside the device.

6.7. Geo location services. The Application uses location services on the user’s device only for early check-in or late check-out at the hotel to confirm that the User actually locate in the hotel. This is to ensure that the user’s requests are sent to the correct hotel, and to avoid spamming the hotel if the User leave out the hotel for a radius of more than 2 km. The User is automatically kicked out of the check-in as soon as he leaves the hotel. The application does not track the user’s location in the background or in any other way.

6.8. Security. We value your trust in providing access to your personal data, and therefore, we strive to use commercially acceptable means of protecting it. Please, remember that no method of transmission over the Internet or method of electronic storage is 100% secure or reliable, and we cannot guarantee its absolute security.

6.9. Data privacy of children and adolescents. Our Services are not directed to the persons under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. In case we discover that a child under the age of 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or a guardian and you know that your child has provided us with personal information, please contact us as soon as possible so we could take all the necessary activities.

7. Changes of the License’s terms

7.1. We may update our privacy policy from time to time. Therefore, you are encouraged to review this page for changes periodically. We will notify you about any changes we’ve made by posting the new privacy policy terms on this page. The notice concerning any change to the terms of this License is published for the User on the page: . These changes in the terms of the license agreement / License come into force from the date of their publication, unless otherwise specified in the relevant publication.

7.2. In accordance with the Federal Law on the Protection of Personal Data held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) (“the Law”) entered into force on July 6, 2010, the Copyright Holder guarantees the compliance with the principles of processing of the personal data of Users and their confidentiality.

7.3. If you have any questions or suggestions regarding the terms of our privacy policy, please contact us at

8. Other terms and notifications

8.1. The Copyright Holder has the right to use the specified data in his own services and programs for any purpose.

8.2. The User is notified and agrees that for the purpose of saving and synchronizing of the User’s data and settings in various copies of the Application the information of the following categories as the names of Users is automatically transferred and stored at Copyright Holder’s option while the “Synchronization” function is enabled in the Application. Information from the categories selected by the User is transmitted until the User deactivates the specified function and is stored until the data is deleted by the User.

8.3. The User is notified and agrees that the Copyright Holder automatically anonymously (without binding to the User) receives the following information: the type of the operating system of the User’s device, the version and identifier of the Application, statistics on the use of the Application functions, as well as other technical information when using the Application hereby.

8.4. The User has no right, to reproduce, distribute, bring to the public the Application in any form and in any way not expressly provided for by this License, including in conjunction with other programs, as part of collections of software products, with the proposal of other programs, settings and other products, regardless of the purpose of such use without the written consent of the Copyright Holder.

8.5. The Application should be used under the name: CAPY. The User doesn’t have the right to change the name of the Application, change and / or delete the signs of copyright protection (copyright notification) or other indications of the Copyright Holder or other persons presented in the Application, documentation or other materials distributed with the Application.

8.6. The User has no right to change, decompile, disassemble, decrypt and perform other actions with the object code of the Application, with the aim of extracting of the original text of the Application and / or obtaining information about the implementation of algorithms used in the Application, or to create derivative works using the Application, as well as exercise (permit) other use of the Application, without the written consent of the Copyright Holder, except for use in the volumes and in the ways expressly provided for by this License or the legislation of the Mexico. The User has no right to distribute, communicate, communicate to the public or use such modified versions of the Program otherwise.

8.7. All data concerning the use of the Application, transmitted in accordance with this License are stored and processed in accordance with the privacy policy of the Copyright Holder.

8.8. The User is notified and agrees that in the process of the usage of the Application, the following categories of User data are automatically transferred to the Copyright Holder: user name, user e-mail, name of the hotel, device data (phone brand, unique UID) hereby.

8.9. In order to monitor the compliance of the License and according to the requirements of the legislation and documents, referred to the License, as well, it stores the history of interaction between the Users through the appropriate functions.

9. Links to the other sites

This Service may contain links to other sites. If you click on a third party link, you will be redirected to that site. Please note that these external sites are not operated by us. Therefore, we strongly recommend you to read the Privacy Policy of these websites. We do not control and we are not responsible for the content, privacy policies or any other third party site’s actions or services.

This policy is valid from 15.11.2022